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Aftermarket Network Business Information
To simply survive in today's market you need to know how to deal with a multitude of technical issues, from continuous changes in diagnostics to changes in legislation.
However, to actually thrive in today's aftermarket business, you must think about all aspects of the industry.
Neil Pattemore works as a business consultant to a range of OEM suppliers. He is manager of business management specialist Xen Consultancy and an active member of several VOSA working groups with more than 30 years' experience in aftermarket business.
Neil's business articles provide you with vital information on how to grow your business, manage your staff and improve customer care. They also give you valuable food for thought about which areas in your business might be worth investigating.
All of our articles are in PDF format so you can download the articles to read when it's convenient for you.
